COVID-19 Resources

Entering Canada

The Government of Canada has put in place an emergency order under the Quarantine Act. It applies to all travellers arriving in Canada. Its purpose is to slow the spread of COVID-19 in Canada. Failure to comply with this order is an offence under the Quarantine Act.

Canadian citizens and Permanent Residents and their accompanying dependents are allowed to return to Canada. You all must undergo the 14-day self-isolation.

If a member of your immediate accompanying family is not a Canadian citizen or permanent resident, they can also enter Canada if they already have the required travel documents or are visa-exempt. Please let your Chair know if you have Non-Canadian accompanying family and would like assistance with immigration.

If you are not a returning Canadian and have questions regarding immigration, please refer to Bringing the World to U of T – Immigration Infosheet.

Upon arriving in Canada, every traveller must present a credible 14-day isolation or quarantine plan. This rule applies to everyone entering Canada, whether they show coronavirus symptoms or not.

New arrivals must wear a face mask until they reach their destination.

The Government of Canada provides guidelines on how to self-isolate.

If you have recently arrived in Canada, Government of Canada officials will call you to monitor compliance with your mandatory quarantine. We ask that you please answer calls from 1-855-906-5585 or 613-221-3100.

The above rules are in force until June 30, 2020, but they may be extended. Those failing to comply face a maximum fine of $750,000 or six months in jail.

ArriveCAN mobile app 

Canada Border Services Agency has launched the ArriveCAN mobile app to make it easier for travellers to provide their contact information upon entering the country. Download the ArriveCAN mobile app, available on the Apple App and Google Play Stores, and complete the questionnaire prior to your arrival to reduce wait times and limit points of contact.  Inputting your information via the mobile app will generate a summary of your traveller information, which will be used by Border Services Officers and Quarantine Officers at ports of entry to support health screening protocols.

Government of Canada announces new mandatory requirements for travellers to Canada

As part of Canada’s efforts to reduce the spread of COVID-19, all travellers are required to provide specific information upon and after entry into Canada. This includes requirements to provide a quarantine plan and contact and travel information.

On November 2nd, 2020 the Government of Canada announced new mandatory requirements for travellers to Canada.

Driving to Canada: COVID-19 testing for travellers

Flying to Canada: COVID-19 testing for travellers

14-Day Self-Isolation Resources

Accommodations (Self-isolation is required for 14 days)

U of T Temporary Housing Resources

Toronto Convention and Visitors Association

Town Inn Suites

Chelsea Hotel

Air BnB

Sheraton Toronto Airport Hotel & Conference Centre and Toronto Marriott City Centre Hotel   (Book your corporate rate for University of Toronto with any of the two participating hotels)

Car/Limo Service From The Airport

Aeroport Taxi (prearranged pick up)

 (905) 624-2424/ (416) 255-2211/ 1 800-465-3434

Toronto Airport Limo (prearranged pick up)

 (416) 619-0050

Toronto Pearson Airport Limo (prearranged pick up)


Car Rentals

Enterprise Cars

1 833-619-3659

Avis Car Rental


Budget Car Rental


Grocery Deliveries

Instacart (Loblaws, Shoppers Drug Mart, Eataly, Walmart)

Grocery Gateway


Many restaurants in downtown Toronto and the greater GTA offer food for takeout and delivery. If you’re self-isolating you must remain in quarantine. You can use delivery services such as SkipTheDishes, Uber Eats, or DoorDash.

Health Insurance

Please speak to your HR Office/Benefits Representative as listed in your offer letter to arrange for the University Health Insurance Plan (UHIP) (if necessary).


Mount Sinai Hospital

St. Michael’s Hospital

Toronto General Hospital

Telehealth Ontario is a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week.



There are many local pharmacies in the area, which can be found online. Rexall and Shopper’s Drugmart offers delivery options in your local areas. Please contact each pharmacy to check location and for delivery options.

Rexall Pharmacy

Shoppers Drug Mart

Other COVID-19 Resources

University of Toronto’s Response to COVID-19

Government of Canada:

Government of Ontario

City of Toronto